Accessibility Statement
Quality & Operations is committed to making its website accessible, in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October and Royal Decree 1112/2018 of 7 September.
Compliance Status
This website is compliant with Royal Decree 1112/2018 of 7 September.
Preparation of this Accessibility Statement
This statement was prepared on 11 April 2025.
The method used to prepare the statement was an assessment carried out by Selenus Social Media Marketing S.L. The latest review of the statement was conducted on 11 April 2025.
Feedback and Contact Information
Any person may request compliance with accessibility requirements via:
Email: gaizka.arranz@qualityoperations.es
Website: https://qualityoperations.es
Telephone: +34 678 300 473
In person: C/ Manuel Lasala, 42, Zaragoza
Requests for accessible information and complaints may also be submitted in writing to:
Gaizka Arranz Domínguez, C/ Manuel Lasala, 42 (Zaragoza), or via the form available at:
https://qualityoperations.es/contacto/
In the event of disagreement with the response to a request for accessible information or the submission of a complaint, the interested party may lodge a formal claim by writing to Gaizka Arranz Domínguez, C/ Manuel Lasala, 42 (Zaragoza), or via the contact form on https://qualityoperations.es/contacto/.
This claims procedure (provided for in Article 13 of Royal Decree 1112/2018) came into force on 20 September 2020. Communications submitted for the reasons set out in this section will be dealt with by the Communications Department, responsible for web accessibility matters.
How to Request Content in an Accessible Format
If you require information in a different format, please contact us at gaizka.arranz@qualityoperations.es, providing:
The URL of the content.
Your name and email address.
The format you require.
Any additional information.
Accessibility Commitment of Quality & Operations
Quality & Operations is committed to meeting the highest possible accessibility requirements in order to ensure universal access to its content for all users, regardless of their physical, sensory, or cognitive abilities, or the systems or resources used (browser, device, connection speed, etc.).
In accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016, public sector websites and mobile applications must be accessible, in compliance with the UNE–EN 301 549:2019 accessibility standard. This standard is based primarily on the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C) in August 2018.
It is the intention of Quality & Operations to fully comply with web accessibility guidelines.
This website has been tested and optimised for browsers compatible with HTML5 and versions supported by their manufacturers. The use of other browsers or unsupported versions may result in incorrect visualisation or unavailability of documents or other features. Updates or browsers can be obtained from the providers’ official websites.
For the correct functioning of this website, JavaScript and cookies must be enabled in the browser (see the Cookies Policy section).
